Just A Little Thought, But . . .
20 Oct 2009
I’m not sure if the other users feel the same way, but it has certainly scored huge brownie points with me. Gauging from my relatively high standards (er-hem, I think so) when it comes to customer service, I suppose this little thoughtful gesture from M1 is, indeed, sweet!
Doing some research on the ground as I began my search, few weeks ago, for a mobile phone (again!), I was having two (or three?) minds on the provider to sign up with. Starhub has its carrot dangling with their hub discounts, effectively pushing Singtel out of the ballgame temporarily. Unless I’m getting the iPhone.
Then came M1 with its Multi-Line saver plans. Therefore I began punching the calculator furiously, and making notes on how much I could potentially save if I were to migrate my plan and my mum’s over to M1. Thousands of questions rose in my head, and I made close to half a dozen calls to their customer service to get all the issues sorted.
That was when I discovered this little thoughtful gesture from M1 that was, indeed, sweet!
4 Responses
2009 Oct 21
Hi, first time commenting. I’ve been an M1 customer for ages, ever since I had my first mobile phone like more than ten years back. M1 has never let me down. Even though there was a period of time where I was contemplating switching over to Singtel, in the end the free calls I can make to selected M1 numbers lure me back to M1. My boyfriend is also a M1 subscriber, so we can literally call each other and talk for hours for free! Now I’m just waiting for M1 to have the iPhone!
By the way, I have followed your blog ever since I was unattached to now I’m attached. Your insights are really wonderful and it has helped me when I was still single, and helped me more now that I’m attached. Do continue writing!
2009 Oct 21
Hi Celia, thanks for your smoochie! I’m glad you find my writing useful for you, and happy that you’re now happily attached too!
Just curious, have you read my book The 69 Love Notes? It’s about how to have a loving and lasting relationship, maybe it might be something interesting and useful for you and your boyfriend too!
Do continue to be a guest at my blog
2009 Oct 21
Hi Kloudiia,
I’m the one who emailed you regarding your book! I’m not able to find it anywhere now, so is there a way I can get it?
2009 Oct 22
Hi Celia
Haha, yes after I hit the reply key I realised you could be the same Celia who asked me about my book! Oops!
Hmm.. you should be able to find it in Popular and MPH
But since you can’t, if you have a credit card, you can still get it online, without using Paypal from my site http://www.69lovenotes.com
Let me know if this is okay for you. If not, I’ll hunt down one bookstore that sells it. I’ve seen it in Yishun Popular though